Policies

Returns Policy

At Totally Baked Nottingham, we take great pride in the quality of our products. As each item is freshly baked to order, we do not accept returns or exchanges. However, if there is any issue with your order, please reach out to us at hello@totallybakednottingham.com within 24 hours of receiving your delivery. We are committed to ensuring your satisfaction and will work with you to resolve any concerns.

Delivery Policy

All items purchased from Totally Baked Nottingham are baked fresh and require a processing time of  3 days before dispatch. Once shipped, items will be delivered within 4 days of the purchase date via our standard delivery service.

For bespoke or customized orders, please contact us to discuss specific delivery timelines, as these may vary based on the complexity of your request. Delivery details for bespoke orders will be confirmed directly with the buyer to ensure satisfaction.